Customer Service Reinvented: Jet Blue
Like many of you, I always gripe about poor customer service. Who can blame me? As far as I was concerned, most companies had no customer service whatsoever. With companies outsourcing their customer care to foreign companies, whose employees are often unhelpful due to language barriers, consumers, I felt, were justified in their conclusion that good customer service was a thing of the past. Try calling your cable company or your credit card company. You’re likely to have a…
ContinueAdded by Lisa F Zaidi-The Substantive Mom on August 15, 2011 at 7:27am — No Comments
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